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Macon-Bibb nationally ranked for customer service in March

In March, Macon-Bibb was ranked second in the country for total issues resolved for cities with 150,000 or more people. More than 2,100 issues were resolved, and the only city to have more was Detroit, MI.

This is very impressive considering Detroit has more than four times Macon-Bibb’s population but only closed abut 600 more issues. With its much larger population, Detroit only closed one issue for every 167 people, while Macon-Bibb closed one issue for every 45 residents.

To read the full blog and see the other cities ranked, click here.

Since these monthly rankings began in July 2015, Macon-Bibb has been in the Top 10 all but one month. For all of 2015, we ranked #8 with more than 14,000 issues resolved.

Community Sponsors

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Complete auto body repairs,from minor dings to major crashes!
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Happiness as expressed in Pizza!

Organizing Spring Fling 2016 Day 30: Receipts

Organizing Spring Fling 2016 Day 30: Receipts

Welcome to the Spring Fling. Join us every day in April to start flinging the clutter from your life!

 

New E911 system improving public safety

In Early March, Macon-Bibb E-911 began using a new Computer-Aided Dispatch system that came with New World’s public safety software that was purchased as part of consolidation. The entire New World system cost approximately $2 million in Special Purpose Local Option Sales Tax (SPLOST) funds that were set aside for public safety.

According to E-911 Director Captain Donnie Self, the new system will show dispatchers in the Center the closest unit that can respond to a call based on maps showing vehicle locations in real time. This will help reduce call response times by dispatching the closest responder.

Organizing Spring Fling 2016 Day 29: DVDs & CDs

Organizing Spring Fling 2016 Day 29: DVDs & CDs

Welcome to the Spring Fling. Join us every day in April to start flinging the clutter from your life!

 

Community Sponsors

Complete auto body repairs,from minor dings to major crashes!
Happiness as expressed in Pizza!
Turn to Wayne Gilleland PC, Attorney at Law for Assistance!
Are you interested in promoting your business to local customers?

Organizing Spring Fling 2016 Day 28: Cords & Cables

Organizing Spring Fling 2016 Day 28: Cords & Cables

Welcome to the Spring Fling. Join us every day in April to start flinging the clutter from your life!

 

Organizing Spring Fling 2016 Day 27: Shoes

Organizing Spring Fling 2016 Day 27: Shoes

Welcome to the Spring Fling. Join us every day in April to start flinging the clutter from your life!

 

Honoring the Women of Macon-Bibb County government

March 2016 in Macon-Bibb County was Women’s History Month, and at the March 1 Commission Meeting, Mayor Robert Reichert and Commissioners invited all the women in attendance forward to be recognized for their contributions to the community. The next week, the Commission recognized International Women’s Day.

“The Macon-Bibb County government is filled with women who just want to help their county be the best it can be. And they all believe that starts from the inside out,” says Rachel Gambill, Communications Specialist in the Office of Public Affairs. “The work we put in on a day-to-day basis radiates outward into our communities, and that’s something we each have in common.”