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New E911 system improving public safety | Crime

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New E911 system improving public safety
Crime, News, People

In Early March, Macon-Bibb E-911 began using a new Computer-Aided Dispatch system that came with New World’s public safety software that was purchased as part of consolidation. The entire New World system cost approximately $2 million in Special Purpose Local Option Sales Tax (SPLOST) funds that were set aside for public safety.

According to E-911 Director Captain Donnie Self, the new system will show dispatchers in the Center the closest unit that can respond to a call based on maps showing vehicle locations in real time. This will help reduce call response times by dispatching the closest responder.

“We can help our responders get to a call faster, which allows us to improve the safety of the public. Additionally, we can help protect the safety of our responders because we will know where they are at all times,” adds Captain Self. “If an officer is checking on something and we can’t get a response from them, we’ll know where their vehicle is located so assistance can be dispatched.”

“In the past few years, we have made a significant upgrades in our public safety equipment and technology so that our emergency responders have the tools needed to best protect our community,” says Macon-Bibb County Mayor Robert Reichert. “From the new 800 MHz radio system to new vehicles to this new software, 911 Dispatchers, the Sheriff’s Office, and the Fire Department are better prepared to respond when needed.”

To read more about how the system was designed
and how it will help protect public safety, click here.


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