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Macon-Bibb nationally ranked for customer service in March

In March, Macon-Bibb was ranked second in the country for total issues resolved for cities with 150,000 or more people. More than 2,100 issues were resolved, and the only city to have more was Detroit, MI.

This is very impressive considering Detroit has more than four times Macon-Bibb’s population but only closed abut 600 more issues. With its much larger population, Detroit only closed one issue for every 167 people, while Macon-Bibb closed one issue for every 45 residents.

To read the full blog and see the other cities ranked, click here.

Since these monthly rankings began in July 2015, Macon-Bibb has been in the Top 10 all but one month. For all of 2015, we ranked #8 with more than 14,000 issues resolved.

New E911 system improving public safety

In Early March, Macon-Bibb E-911 began using a new Computer-Aided Dispatch system that came with New World’s public safety software that was purchased as part of consolidation. The entire New World system cost approximately $2 million in Special Purpose Local Option Sales Tax (SPLOST) funds that were set aside for public safety.

According to E-911 Director Captain Donnie Self, the new system will show dispatchers in the Center the closest unit that can respond to a call based on maps showing vehicle locations in real time. This will help reduce call response times by dispatching the closest responder.

Honoring the Women of Macon-Bibb County government

March 2016 in Macon-Bibb County was Women’s History Month, and at the March 1 Commission Meeting, Mayor Robert Reichert and Commissioners invited all the women in attendance forward to be recognized for their contributions to the community. The next week, the Commission recognized International Women’s Day.

“The Macon-Bibb County government is filled with women who just want to help their county be the best it can be. And they all believe that starts from the inside out,” says Rachel Gambill, Communications Specialist in the Office of Public Affairs. “The work we put in on a day-to-day basis radiates outward into our communities, and that’s something we each have in common.”

MaconBibbTV features Frank Johnson Rec Center groundbreaking

One of the most popular places in Macon-Bibb’s Unionville neighborhood is the Frank Johnson Recreation Center…but it was in need of some repairs and upgrades. Now, thanks to the voter-approved Special Purpose Local Option Sales Tax (SPLOST), the Center is getting $939,000 worth of them. 

Watch this MaconBibbTV feature to hear from Johnson’s wife, Dorothy,
and project leaders about what’s coming to the recreation center.

Improvements and upgrades include a welcoming new entrance, a computer lab, new open meeting spaces, security upgrades, new bathrooms, doors, paint, and more! And that’s just Phase 1 of the overall plan. Phase 2 will include a new gym and weight room. 

National Reentry Week community resource fair Wednesday

The United States Department of Justice has designated April 24 – 30, 2016 as National Reentry Week. Major steps have been taken to make the criminal justice system just, fair, and effective at reducing recidivism. In recognition of National Reentry Week, the Macon Reentry Coalition (MRC), a local nonprofit that connects returning citizens to resources, will host a free event open to the public.

On Wednesday, April 27 beginning at 9:00 a.m., the Macon Reentry Coalition will hold a meeting and resource fair at the Goodwill Helms Career Center (240 Broadway). Local representatives from education, housing, counseling, health, veteran services and employment agencies will answer questions and assist in making referrals. Light refreshments will be available.

Additional SPLOST funds allocated to new Filmore Thomas Park

Macon-Bibb commissioners voted at its March 15 meeting to move $60,000 in SPLOST funds from Recreation Land Acquisition to Filmore Thomas Park. The Park, which is currently under construction on Log Cabin Drive, is one residents have looked forward to for more than three decades.

Click here to watch a MaconBibbTV feature on the groundbreaking ceremony on the site.

Macon-Bibb celebrates Earth Day with festival in Tattnall Square Park 

Macon-Bibb County and its partners will hold its annual Earth Day festival on Wednesday, April 20 at Tattnall Square Park from 3:00 – 6:00 p.m. The event is free and open to the public.

People of all ages will be able to enjoy a vendors market with local produce and educational materials, and there will be a kids zone with games, prizes, face-painting, and more. The Southeastern Reptile Rescue is bringing live animals you can interact with, and Idyll Acres Rescue Ranch will be there with their mini-horse, Poppy Boy. 

In addition to the fun and interactive offerings, people will be able to learn about ways to go green at work, home, and school, and on the go. They will be able to sign up for Macon-Bibb County’s new recycling program and learn what can and can’t be put in the new 65-gallon bins.